Novel Coronavirus (COVID-19): Patient & Family Guide

**Updated 3/25/20**

Novel Coronavirus (COVID-19): Patient, Family & Visitor Guide

What are we doing to combat COVID-19?

All of our facilities are following CDC guidance, as well as that of state and local public health departments. We have developed an emergency plan in the event of local community spread of coronavirus and will work closely with the public health department to prevent spread within our facilities.

A COVID-19 Symptom Questionnaire is completed by every patient, family member, and visitor who comes to our facilities. This ensures that people with symptoms of respiratory illness are recognized promptly and actions are taken to guarantee that illness is not introduced or spread.

Staff are monitored for symptoms of respiratory illness and are asked to stay home if they are feeling ill. Hand hygiene and environmental cleaning continue to be top priorities for us.

How does this impact patients?

We are committed to high quality, compassionate care, and that will not change.  We remain available 24/7 to screen and accept patients into our programs.  Mental health and addiction treatment should not wait, and we are taking every precaution possible while continuing to offer needed treatment.

We have also launched a remote therapy option for patients in our Partial Hospitalization and Intensive Outpatient Programs. Tele-Therapy will take place through secure video conferencing, allowing you or your loved one to receive needed treatment without delay.

What You Can Do to Prevent Virus Spread

  1. Notify staff if you have a fever or are feeling sick. The hospital may ask you to stay home.
  2. Notify staff if you have reason to believe you have come into contact with an infected person.
  3. Wash your hands often with either soap and water or hand sanitizer.
  4. Routinely clean high-touch surfaces in your home (door knobs, light switches, countertops).